Returns

We hope you are delighted with your Luxe and Beau purchase. If you need to return
an item, we are happy to offer a refund or exchange within 14 days. Please manage your returns through our Returns Portal.

Please Note:

Items must be in their original packaging and in perfect, resalable condition.
Please request a refund within 14 days of receiving your order.

We are unable to cover return shipping costs, but we can provide an option to purchase a shipping label through our couriers.

Personalised items and custom fabrics are non-refundable.

We are unable to accept returns for any bed linen for hygiene reasons.

For assistance with damaged or incorrect items, please contact us within 7 days of delivery.

FOR ALL AUSTRALIAN ORDERS FLAT RATE RETURNS $10 WITH AUSTRALIA POST.

INTERNATIONAL ORDERS RETURNS:

USA Order Value ($)

DHL (2-3 day delivery)

Under $100

$30.00 USD 

$100-199.99

$35.00 USD 

$200 - $399.99

$55.00 USD 

$400.00 - $599.99

$75.00 USD 

$600.00 - $799.99

$80.00 USD 

$800.00 - $1099.99

$90.00 USD 

$1100.00 - $1499.99

$130.00 USD 

$1500.00 - $1999.99

$150.00 USD 

$2000.00 -  $2999.90

$200.00 USD 

$3000.00 +

$250.00 USD