Returns Policy
Returns
We hope you are delighted with your Luxe and Beau purchase. If you need to return
an item, we are happy to offer a refund or exchange within 14 days. Please manage your returns through our Returns Portal.
Please Note:
Items must be in their original packaging and in perfect, resalable condition.
Please request a refund within 14 days of receiving your order.
We are unable to cover return shipping costs, but we can provide an option to purchase a shipping label through our couriers.
Personalised items and custom fabrics are non-refundable.
We are unable to accept returns for any bed linen for hygiene reasons.
For assistance with damaged or incorrect items, please contact us within 7 days of delivery.
FOR ALL AUSTRALIAN ORDERS FLAT RATE RETURNS $10 WITH AUSTRALIA POST.
INTERNATIONAL ORDERS RETURNS:
USA Order Value ($) |
DHL (2-3 day delivery) |
|
Under $100 |
$30.00 USD |
|
$100-199.99 |
$35.00 USD |
|
$200 - $399.99 |
$55.00 USD |
|
$400.00 - $599.99 |
$75.00 USD |
|
$600.00 - $799.99 |
$80.00 USD |
|
$800.00 - $1099.99 |
$90.00 USD |
|
$1100.00 - $1499.99 |
$130.00 USD |
|
$1500.00 - $1999.99 |
$150.00 USD |
|
$2000.00 - $2999.90 |
$200.00 USD |
|
$3000.00 + |
$250.00 USD |