Returns Policy

General Policy

• Items that are not Final Sale/Sale can be returned for store credit or exchange within 14 days of delivery, provided they are in their original condition with all tags attached.

• Refunds are not offered except in cases of a manufacturing fault 

  Final Sale/Sale Items

  Final Sale/Sale items cannot be returned or exchanged. These include:

  • Sale items

  • Discounted items

  • Final Sale items

  Please note that change of mind is not an acceptable reason for returning these items. For further details, refer to the full Returns Policy.

  Faulty Items

  If your order has a manufacturing fault, please contact us at customerservice@luxeandbeau.com.au within 7 days of delivery. Include your order number and photos of the fault so our team can assess the issue promptly.

   

For additional inquiries, please email customerservice@luxeandbeau.com.au